The ABSign Help Center provides clear answers to the most common questions about using our platform, understanding your data rights, and ensuring a smooth and secure signing experience.
Whether you’re new to digital signatures or managing contracts across multiple regions, this FAQ offers guidance on app operation, privacy protection, legal compliance, account management, and more.
Our mission is to make digital signing simple, transparent, and trustworthy.
If you can’t find the information you need, our support team is always ready to assist you.
To begin, simply download the ABSign app, create your account, and complete basic verification.
From there, you can upload documents, generate contracts using AI, send them to others, or sign directly within the app.
Open the document, choose your signature method (handwritten, digital, or stored signature), place it in Open the document, choose your signature method (handwritten, digital, or stored signature), place it in the required fields, and tap “Confirm.”
Your signature will be securely recorded and timestamped.
ABSign securely stores documents only with your consent.
All files are encrypted and protected under strict data-privacy standards.
You can delete your documents at any time.
Some permission statements regarding website cookies
We collect only the information required to verify your identity, ensure contract validity, and comply with legal regulations.
This may include basic profile details, device information, signing activity logs, and optional identity verification data.
We do not sell or share your data with unauthorized third parties.
ABSign follows international privacy frameworks, including GDPR and other regional standards.
All data is encrypted in transit and at rest.
Only you and authorized recipients can access your documents.、
ABSign is a third-party digital signing platform that provides document authentication and signing services.
We do not participate in the content, validity, or commercial intent of any contract.
Users are responsible for ensuring the legality, accuracy, and compliance of the documents they sign.
Some questions about technical support
Yes. ABSign signatures meet the requirements of widely recognized global e-signature laws, including ESIGN, eIDAS, and other regional regulations.
Each signature includes audit trails, timestamps, and identity verification logs.
Yes. ABSign offers multilingual support for global users.
The app adapts to different languages and complies with regional signing rules, making it ideal for international business.
You can contact our customer support team through the in-app support center or via our official website.
Provide screenshots or your document ID for faster handling.
Our team is available to assist you with signing issues, account problems, or technical errors.